Cookie Policy →
The Triforium Group - Legal

Privacy Policy

Effective date: June 2025 Last reviewed: June 2025 Registered no.: 16977807

This policy explains how The Triforium Group Ltd handles personal data in connection with this website.

01 Who we are

The Triforium Group Ltd (company number 16977807) is registered in England and Wales. For the purposes of UK data protection law, we are the data controller for personal data processed in connection with this website.

We can be contacted at: info@triforiumgroup.com

Any data protection queries should be directed to the contact address above.

02 Personal data we collect and why

We collect personal data only to the limited extent described below.

Website analytics
When you visit this website, our hosting provider and any analytics tools we use may automatically log technical information - such as your IP address (which may constitute personal data), browser type, operating system, pages visited, and time spent on the site. This is processed on the basis of our legitimate interest in understanding how our website is used and in maintaining its security and performance.
Email and contact form enquiries
If you contact us by email or through the website contact form, we will process your name, email address, and the content of your message in order to respond. The legal basis is our legitimate interest in handling business enquiries, or - where relevant - taking steps prior to entering into a contract.

03 What we do not do

  • We do not sell, rent, or trade personal data to or with third parties for commercial purposes.
  • We do not use personal data for automated decision-making or profiling.
  • We do not knowingly collect personal data from children under 16.

04 How long we keep your data

We retain personal data only for as long as is reasonably necessary for the purpose for which it was collected:

  • Email correspondence: up to 24 months from the date of the last communication, unless a longer period is required by law or a business relationship requires it.
  • Website analytics data: in accordance with the relevant service provider’s standard retention periods (typically 12–26 months).

05 Who we share data with

We may share personal data with third-party service providers who act as data processors on our behalf. These include:

  • Website hosting and infrastructure providers - necessary to operate this website.
  • Analytics providers - to help us understand website traffic and usage.
  • Professional advisers (solicitors, accountants, insurers) - where required in the normal course of business or by law.

We require all processors to handle personal data in compliance with applicable data protection law and our instructions.

06 International transfers

Some of our service providers may be based outside the United Kingdom or European Economic Area. Where this is the case, we ensure that appropriate safeguards are in place - such as the UK International Data Transfer Agreement, Standard Contractual Clauses, or a relevant adequacy decision - before any personal data is transferred.

07 Our operating companies

The Triforium Group is a holding company. As we acquire and develop operating businesses, each of those companies will act as an independent data controller responsible for its own data processing activities. This privacy policy applies only to The Triforium Group and this website; it does not extend to the activities of any operating company within our portfolio.

Operating companies within the group will publish their own privacy policies in connection with the services they provide.

08 Your rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights in relation to your personal data:

Right
What it means
Access
You can request a copy of the personal data we hold about you.
Rectification
You can ask us to correct inaccurate or incomplete data.
Erasure
You can ask us to delete your data where it is no longer necessary, or where you withdraw consent.
Restriction
You can ask us to restrict processing in certain circumstances.
Portability
You can request a machine-readable copy of data you have provided to us.
Objection
You can object to processing based on legitimate interests. We will cease unless we have compelling grounds.

To exercise any of these rights, please contact us at info@triforiumgroup.com. We will respond within one calendar month.

09 Changes to this policy

We may update this policy from time to time, for example as our business activities develop or in response to changes in law. We will post the updated version on this page and revise the effective date. We encourage you to review this page periodically.

Data protection queries

For any questions about how we handle personal data, or to exercise your rights, please contact us at info@triforiumgroup.com.

Right to complain: If you believe your personal data has been handled unlawfully, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) - the UK’s supervisory authority for data protection. You can contact the ICO at ico.org.uk or by calling 0303 123 1113. We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO.